When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is very poor customer service and truly needs to be re-evaluated. I immediately called the office and spoke with Kaelin. There was no communication there! I really was feeling disrespected. You could smell the bar. The only gift card support is gift card balances and resending a gift card. Last weekend I was told I would get a form via email to complete and that they.
I have 14 prepaids and they are giving me the same song and dance as you. Exactly opposite occurred and I never received a refund. The gift card purchase was placed on my account, and I was told I used it, I had a membership, how could I have used it. Irene Padua John Question, I have recently retired from the military and have acquired quite a few massages, I have tried to use them to the point where getting tired of calling and never finding an opening. The girls first words to may daughter.
I could not schedule this doctor until September 6, 2016. This company is very poorly run and is a very dishonest in their business practices. I told her that wasn't right due to my circumstances. It is difficult to get an appointment unless you go 2 weeks out. In a rude, authoritarian manner, she said put him in the car.
Also, since I signed up for the membership in January, I have not been able to get the same therapist at all, twice, even when trying to schedule out a couple weeks. The owner Christine Winklevoss is out of control rude and obnoxious. I used to go there very frequently with my daughter. Aug 27, 2018 I want to 1. From that point on I always made my appointments with Rebecca. We basically wasted our money! I told her I want my card taken off the account because I have a 350.
I even encouraged friends and family to enroll. We encourage you to verify all such information with each property. He then proceeded to instruct his employee to contact Security! If not resolved soon, it will be sent to an advocacy group for elderly, reported, and investigated. It's disappointing and the money lost is a huge hit to our family. One was day after the membership expired and then the second one couple of days after that. It is a problem for them to reschedule, but it is a big problem for me. Professionals wear them in the hospital and I would think it would be more comfortable.
What kind of massage therapy business cancels within 30 min of your appointment? I remember I would work hard to get the money. When I called, I was assured the gift certificates would be honored upon my return. Since I was receiving so much benefit from the massage I increased my visits to 2x a month. This place is just as the reviews state…. You are trapped and have to pay for the full year weither you use the massages or not! This is my money, and I should be able to use these myself or give them to friends, regardless of the frequency of their visits at my invitation.
The fees are refunded if the gift is redeemed prior to expiration; the recipient will receive the full initial value. He would start on a shoulder then go to the opposite leg, all over, just no sequence. My recent experience with them was horrible and would discourage anyone from working with them. They recommended microderm and I said ok. The owner of the Weston location has no people skills and makes no effort to keep long term clients. I was given false information and not given any information regarding various policies. Well no they over charged me and the money was never put back on my card like I asked, I called and spoke with the manager who was very rude and basically told me there was nothing she could do and called me a liar when I said they over charged me.
Please get back to me as soon as possible. Jul 28, 2018 I have been calling for several weeks to request that my account be frozen. The assistant manager Shikera was extremely polite and professional. Nov 19, 2018 I had a dental procedure done that lasted 2 months, so I was unable to put my face in the cradle. Georgi I cancelled my membership over Two and a half months ago however I am still being charged for the monthly membership. Now I'm having to fight them through my credit card company and Attorney General's office.